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Privacy Policy

Our privacy policy and how we use your data

Last Updated: May 20, 2026

Panel 9 Music (“Panel 9 Music,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you use the Panel 9 Music website, desktop application, music catalog, and related services (collectively, the “Service”).

By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Billing information
  • Account login credentials
  • Company, gym, or team information
  • Support requests or communications
  • Any other information you choose to provide

Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Usage activity within the Service
  • Pages viewed
  • Session duration
  • Music downloads and interactions
  • Referring websites
  • Crash reports and diagnostics
  • Advertising and analytics identifiers

This information may be collected through cookies, tracking pixels, analytics tools, and similar technologies.

2. Analytics and Tracking Technologies

Panel 9 Music uses third-party analytics and advertising tools to understand how users interact with the Service and to improve marketing performance.

These tools may include:

  • Google Analytics
  • PostHog
  • Meta Pixel and Meta advertising tools

These services may collect information about your device, browsing behavior, and interactions with the Service.

We may use this information for:

  • Website and product analytics
  • Understanding user behavior
  • Improving product functionality and performance
  • Measuring advertising effectiveness
  • Retargeting and remarketing advertisements
  • Fraud prevention and security monitoring

Third-party providers may use cookies or similar technologies according to their own privacy policies.

You can learn more about these providers here:

3. How We Use Information

We may use collected information to:

  • Provide and maintain the Service
  • Process subscriptions and payments
  • Authenticate users
  • Deliver customer support
  • Improve the Service and user experience
  • Monitor usage trends and performance
  • Send transactional emails and account notifications
  • Communicate updates, offers, and marketing materials
  • Detect fraud, abuse, or unauthorized activity
  • Enforce our Terms of Service
  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors
  • Analytics providers
  • Advertising and marketing partners
  • Cloud hosting and infrastructure providers
  • Service providers assisting in operation of the Service
  • Legal authorities when required by law
  • Professional advisors or in connection with a business transfer, merger, or acquisition

We may also share aggregated or anonymized data that cannot reasonably identify you.

5. Cookies and Advertising

Panel 9 Music and third-party providers may use cookies, pixels, and similar technologies to:

  • Remember user preferences
  • Maintain login sessions
  • Analyze traffic and usage behavior
  • Personalize advertising
  • Deliver retargeting advertisements

You can typically control cookies through your browser settings.

Blocking cookies may affect certain functionality of the Service.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

We may retain certain analytics or log data for internal analysis, security, or operational purposes.

7. Data Security

We use commercially reasonable safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

The Service may contain links to or integrations with third-party websites, services, or platforms.

Panel 9 Music is not responsible for the privacy practices or content of third-party services.

Your use of third-party services is governed by their own terms and privacy policies.

9. Children’s Privacy

The Service is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information, we may delete it.

10. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

11. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using the Service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page.

Continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

Panel 9 Music
Contact us for business address information.
https://www.panel9music.com